We want you to shop with confidence at OPPCOLOR. If you’re not completely satisfied, we’re here to help.
30-Day Return Guarantee
You can request a return within 30 days of receiving your order.
To be eligible for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging
How to Start a Return
To initiate a return:
- Contact us at service@oppcolor.com
- Provide your order number and reason for return
- Our support team will guide you through the process
Refunds
Once your returned item is received and inspected:
- Refunds will be processed within 5–7 business days
- Refunds will be issued to your original payment method
Non-Returnable Items
The following items are not eligible for return:
- Worn or used items
- Items damaged by misuse
- Final sale items (if applicable)
Damaged or Incorrect Items
If you receive a damaged or incorrect product:
- Contact us within 48 hours of delivery
- Include photos of the item
We will provide a replacement or full refund at no extra cost.
Return Shipping
- Customers may be responsible for return shipping costs (unless the item is defective or incorrect)
- We recommend using a trackable shipping method
Late or Missing Refunds
If you haven’t received your refund:
- First check your bank account again
- Then contact your credit card company (processing time may vary)
- If the issue persists, contact us for assistance
Contact Us
Email: service@oppcolor.com
Response Time: Within 24 hours
Thank you for shopping with OPPCOLOR. Your satisfaction is our priority.