Returns

Returns & Refund Policy

We want you to shop with confidence at OPPCOLOR. If you are not completely satisfied, we are here to help.

30-Day Return Guarantee

You can request a return within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused and in original condition.
• Items must be returned in original packaging.

How to Start a Return

To initiate a return:

1. Contact us at service@oppcolor.com.
2. Provide your order number and reason for return.
3. Our support team will guide you through the process.

Refunds

Once your returned item is received and inspected:

• Refunds will be processed within 5-7 business days.
• Refunds will be issued to your original payment method.

Non-Returnable Items

The following items are not eligible for return:

• Worn or used items.
• Items damaged by misuse.
• Final sale items, if applicable.

Damaged or Incorrect Items

If you receive a damaged or incorrect product:

• Contact us within 48 hours of delivery.
• Include photos of the item.

We will provide a replacement or full refund at no extra cost where applicable.

Return Shipping

• Customers may be responsible for return shipping costs, unless the item is defective or incorrect.
• We recommend using a trackable shipping method.

Late or Missing Refunds

If you have not received your refund:

• First check your bank account again.
• Then contact your credit card company, as processing time may vary.
• If the issue persists, contact us for assistance.

Contact Us

Email: service@oppcolor.com
Response time: within 24 hours.

Thank you for shopping with OPPCOLOR. Your satisfaction is our priority.